Frequently Asked Questions
Everything You Want to Know Before You Order
Answers about ordering, pickup & delivery, prices and Nova's services — can't find yours? Just message us on LINE, open daily 6 AM–10 PM.
Ordering & Delivery
Message us on LINE or call 094-919-9797 with the service you need and your address, and we'll arrange a pickup from your door.
Yes, we offer pickup & delivery. Minimum order 300฿, free within 4 km and free anywhere in Bangkok over 500฿. Beyond 4 km and under 500฿, just 10฿ per km.
Pickup & delivery across Bangkok, focused on Phetkasem, Phasi Charoen, Bang Khae, Tha Phra and nearby areas.
Wash & fold usually next day (same-day express available) · dry cleaning 1–2 days · shoe spa 2–3 days · bag spa 3–5 days · curtains 1–2 days for condos, 2–3 days for houses.
Walk-in minimum 150฿, and pickup & delivery minimum 300฿.
Prices & Payment
Laundry is charged per item, curtains per square metre, shoe spa per pair, and bag spa is quoted from a photo. See all prices on the Prices page
Prices may vary by item type and condition. We always tell you the price before we start, with no hidden fees.
Cash, bank transfer and PromptPay.
First-time customers get 10% off — just mention it on LINE before you order.
Services
Wash & Fold · Dry Cleaning · Shoe Spa · Bag Spa · Curtain Cleaning · Mattress Topper Cleaning · Monthly Plan
No. We separate whites from colours and keep every order apart, so your laundry never mixes with anyone else's.
Hours & Contact
We're open every day, 6 AM–10 PM.
LINE, phone 094-919-9797, WhatsApp, Facebook: novalaundry.pmy and Instagram: @nova_laundry_pk58
Still Have Questions?
Message us on LINE for a quick reply, open daily 6 AM–10 PM, or give us a call.